Free shipping on all smart home devices - Tax-free checkout - Authorized dealer with full manufacturer warranty

Shipping Policy

Last updated: January 2024

Free Standard Shipping

TM Smart Hub offers free standard shipping on all orders to the 48 contiguous United States. No minimum purchase is required. Orders shipped to Alaska and Hawaii may take longer.

Processing Time

Orders are processed within 1 business day of placement. Orders placed on weekends or holidays will be processed on the next business day.

Delivery Timeframes

  • Standard Shipping: 3-7 business days (free)
  • Processing: 1 business day
  • Total estimated delivery: 4-8 business days from order placement

Shipping Restrictions

We currently ship only to addresses within the United States, including all 50 states. We do not ship internationally at this time.

Tracking Your Order

Once your order ships, you will receive an email with a tracking number. If you have not received tracking information within 3 business days, please contact us at info@tmsmarthub.com or call +1 (740) 363-1988.

Damaged Packages

If your product arrives damaged, contact us within 48 hours with photos. We will arrange a replacement or full refund at no additional cost.

Contact Information

  • Email: info@tmsmarthub.com
  • Phone: +1 (740) 363-1988
  • Address: 135 Warehouse Rd Ste 2, Branson, MO 65616
  • Hours: Mon-Fri 8AM-6PM CST, Sat 9AM-4PM CST