Free shipping on all smart home devices - Tax-free checkout - Authorized dealer with full manufacturer warranty

Frequently Asked Questions

Do you offer free shipping? +

Yes, we offer free standard shipping on all orders to the 48 contiguous United States. Delivery typically takes 3-7 business days. No minimum purchase is required.

Is checkout really tax-free? +

Yes. The price you see on the product page is the final price you pay at checkout. No sales tax is added to your order total.

What is your return policy? +

We offer a 30-day return policy. If you are not satisfied with your purchase, return it in original packaging with all accessories included for a full refund. Contact us at info@tmsmarthub.com or +1 (740) 363-1988 to initiate a return.

Do your products work with Alexa and Google Home? +

Most of our smart home devices are compatible with both Amazon Alexa and Google Home. Check individual product pages for specific compatibility information.

Do you ship outside the United States? +

Currently, we only ship to addresses within the United States, including all 50 states.

Are your products new or refurbished? +

All products we sell are brand new, sourced from authorized distributors, and include the full manufacturer warranty. We do not sell refurbished or used products.

How long does shipping take? +

Orders are processed within 1 business day. Standard shipping takes 3-7 business days depending on your location. You will receive a tracking number via email once your order ships.

What payment methods do you accept? +

We accept Visa, Mastercard, American Express, and Discover. All payments are processed through SSL-encrypted secure checkout to protect your financial information.

What if my product arrives damaged? +

If your product arrives damaged, contact us within 48 hours with photos of the damage and packaging. We will arrange a replacement or full refund at no cost to you.

Can I get help choosing the right smart home device? +

Absolutely. Our team specializes in smart home technology. Call us at +1 (740) 363-1988 or email info@tmsmarthub.com and we will help you find the right device for your needs.