Return & Refund Policy

Last updated: January 2024

30-Day Return Window

TM Smart Hub offers a 30-day return policy from the date of delivery. If you are not satisfied with your purchase, return it within 30 days for a full refund.

Return Conditions

• Items must be in original, resalable condition
• All accessories, cables, and documentation must be included
• Original packaging must be intact
• No physical damage or modifications
• Proof of purchase required

How to Initiate a Return

1. Contact us at info@tmsmarthub.com or call +1 (740) 363-1988 within 30 days
2. Provide your order number and reason for return
3. We will email you a Return Authorization and instructions
4. Pack the product securely in original packaging
5. Ship the return using provided instructions

Refund Processing

Refunds are processed within 3-5 business days of receiving the returned item. The refund will be issued to the original payment method.

Return Shipping Costs

• Defective or damaged items: Return shipping is free
• Buyer's remorse: Return shipping is the buyer's responsibility
• Wrong item shipped: Return shipping is free

Contact Information

• Email: info@tmsmarthub.com
• Phone: +1 (740) 363-1988
• Address: 135 Warehouse Rd Ste 2, Branson, MO 65616